We ship worldwide. All orders have tracking number :)
Processing time is 2-5 days. For larger orders it can be 1-2 weeks depending on quantity. Let us know if you need your items for a certain date.
Please take in mind that due to Covid, postal offices/customs/ etc are overwhelmed and sometimes working with less personal. If you choose international standard it may take more time than the normal 4 weeks. We have seen delays of almost 3-4 months. Unfortunately there's nothing we can do to rush this. If you need your items by a specific date please select DHL expedited shipping. They're taking 2-4 days approximately. Or UPS (5-7 working days). If you have any questions please contact us.
Estimated shipping times
We send the parcels via Mexico Postal Service. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service (there are Newmans out there!).
Standard International shipping takes 3-4 weeks to the U.S. And between 3-6 weeks for the rest of the world.
International shipping with Mexpost takes 2 weeks.
Expedited shipping with DHL takes 2-3 days to the U.S. and 4-6 days to Canada & the rest of the world. If you'd like another shipping company let us know.
Please note that during holidays, international standard delivery can take up to 8 weeks. As the post is extremely busy worldwide. We recommend shopping not later than mid October if you'd like to receive your order before Christmas.
We are not responsible for delays due to customs.
Direct shipping in Riviera Maya / Domestic shipping in Mexico
For destination weddings or events in Riviera Maya, contact us for direct shipping to your resort or wedding venue. Getting married somewhere else in México? We can work alongside your wedding planner to deliver your bags via domestic shipping to your hotel.
Worry no more about packing and cross another item from your to-do list :)
Customs and import taxes
International buyers are responsible for duties and customs charges, taxes that may be incurred. Mexico does not charge any extra taxes.